Wednesday 18 April 2012

Six Criteria in Gauging a Cleaning Company


In our fast moving society, there is always a tendency to delegate the household cleaning job as a last priority.  But the funny thing is that we continue to place ever more importance to a clean and healthy environment.  Thankfully, factors such as changing economic landscape and easy availability of foreign workforce in the country, specifically around Newcastle, means that there are plenty of cleaning services on offer to satisfy your desire for clean and healthy living.

If you are in Newcastle, think of these six considerations as you contemplate which cleaning company you want to bring your business to.  They include:

1. Reliable and Flexible Services

You would expect nothing less than reliability from your service provider.  When a deal is struck on when the cleaning job is to get done, you could jolly well expect them to carry out the task at the agreed time slot.  At the same time, you would want to reward businesses which can be flexible enough to provide their services according to your timetable, i.e. you decide on the timing, not them.

2. Capable Workforce

Whoever assigned by the provider has better to be appropriately trained for the task at hand.  The logic is simple, a competent workforce would not just ensure quality work, but also the effectiveness and efficiency they bring to the job.  The direct result is more things get done in less time, or in another word, you get more value for your cash inside that allotted time.

3. Customer Service

Top-notch customer service can be manifested through many ways.  Perhaps the easiest to appreciate is the ability to render quality services, but workers who are prepared to go the extra mile or having that pleasant demeanor and helped to bring up the level of customer service.  Regardless, they all instill the confidence that the work is going to be well carried out.

4. Insurance

It is good to be able to anticipate problems and this explains the relevance of insurance protection for any business. It is one useful way to mitigate risk lest the business suffer irrevocably. The protection can be extended to cover injury to an employee (or client), property damage, machine breakdown, etc...

5. Reputation

One could argue that it is all good to list the above-mentioned factors, but how consumers are able to judge them without the benefits of doing business with the concerned companies? Well, a good place to get started is to check out the website and read the text as appeared there as well as the customers testimonials posted by the same company. Second, search on the web if users' feedbacks have been largely positive or negative. And finally, have a direct dialog to current (or previous) customers to verify your findings.

6. Cost

As consumers, it is important to keep our cost down. Unfortunately, cleaning service providers often resort to compromising the quality level as they bring down their fees. This perhaps cause more harm than good, for both consumers and providers.

The bottom line is the best Newcastle Cleaning Company could only be identified as you sift through the numerous providers and continuously rate their performance.  Keep in mind that whenever you come across unreasonable service, you can always register your displeasure by voting with your feet.  As you meet with more providers, with various degrees of service offered, why not publicize your reviews so that others can learn from them.

Thursday 29 March 2012

How Do You Find the Best Newcastle Cleaner

How we all wish that we could be freed from those hours doing housework, especially in this time when they are so many things competing for our attention. If you have been hard pressed to find time to attend to these mundane yet necessary household chores, there is a host of cleaning services in Newcastle vying for your business. Most of these businesses employ cheap foreign workforce, which directly translate to competitive offerings within the industry.

But you want to be diligent with the provider you work with, don’t you? Followings are just some of the guidelines that will allow you to sniff out the best provider:

Reliability and Flexibility

Has the business been around for some time? What its customers say about it? Can you count on them to provide reliable service? Are they established in the industry?

What about flexibility? Is the company rigid to deal with? Do they often hide behind some stated policies in their defense? Are they able to adjust their work schedule to fit your timetable?

Competent Workforce

Make sure that the company has a good record of training the cleaning workers adequately before they are sent out for work.  It is not just about quality output, but also about effective and efficient work.  Competent workers require less supervision from you and in turn they can work on more things in whatever number of hours they are contracted to you.  Over time, that could mean significant savings as you cut down the hours required.

Customer Service

Customer service can make or break a business. The definition is somewhat vague but it can generally be assumed on all services involved in the interactions with customers. The cornerstone of successful customer service is the ability to recognize the customers’ need to be treated reasonably and fairly.

Insurance

In current age and time, it is unfathomable that business could do without insurance. Business owners could claim that their destiny in their hands but the truth is that there are bound to be things that are too significant for the business to sort out internally on its term. Insurance is the last saving grace for any business; both big and small.

Reputation

How could one derive to conclusion of a company in relation to the parameters mentioned above? As a rule of thumb, prospective customers can do 3 things: First and foremost, read the website of the interested company and see what is the value proposition offered, and what customers have been quoted saying. Second, search google on how well perceived the company's "track record" is in the eyes on previous users. And finally, have a direct dialog with customers of the service in order to derive a business call.

Cost

In a time we find all possible ways to cut household expenses, cost is a significant factor. It is possible for business to cut cleaning cost but this happens usually when the company compromises the quality of its service.

In summary, a company will only be qualified to receive the accolade of being the best Newcastle Cleaning Company as it continuously stays on top of its game.  Keep in mind that you can always change the provider if the service offered is anything but patchy.  Spend time to publish your experience so that others can benefit from it.

Tuesday 20 March 2012

Understanding the Professional Cleaning Industry

Call it natural instinct or expectation imposed by others, we all like to see our homes being kept warm and clean. But most acknowledge that it takes a huge effort in order for the homes to stay that way.

This is exactly the reason why there has been a mushrooming of professional cleaning businesses in UK.  For a reasonable amount of fees, you can get those professional cleaners in Newcastle to your home and take care of the cleaning.

But no two cleaning businesses are the same.  Depending on which market niche they are addressing, they tend to position themselves accordingly.  For example, there are businesses which are household names among residential homeowners, and there are also some which have a long history of being associated with corporate clients.  So be mindful of which one you are approaching.

When it comes to services on offer, most tend to boast of an amazing array of services on their corporate websites or brochures. But do not take their advertisement as they are.
Instead have the company explains in details what are the exact scope of work to be carried out in your home.

The exact details of work are often dependent on your expectation. In general, people in cleaning business are highly flexible, some even allow for ad-hoc item to be included as part of work, like painting and carpentry, among other things. But invariably, the laundry list would typically cover tasks such as getting rid of trash, washing the walls inside and outside the house, vacuuming the floors, and cleaning the carpets.
We hope that you have been convinced on the potential upsides of engaging a professional cleaning company, but you still need to follow that up with the decision which company could be your choice provider. Read from their websites and printed brochures for a holistic understanding what the businesses are all about. Hear what previous and current users on their feedback, does the company involved tend to attract more praises rather than brickbats? As you dwell deeper on this process, it would quickly form in your mind who are the potential providers you would want to do business with. Next talk to each of them, find out how the pricing works, are they covered by insurance, do they have money back policy in case of unsatisfactory work? All are important questions that you want to get right before awarding your preferred company the business.

If you happen to land on a competent provider, you will be amazed on the effectiveness and efficiency accorded with the job. Things get cleaned more thoroughly in less time. Although this comes at a fee, it is definitely money well spent as you no longer have to put up with a sight of your untidy and filthy home.

Tuesday 6 March 2012

Finding the Best Cleaning Company in Newcastle

Not many people could honestly admit that they like the household chores, but in the interest of healthcare, most would be obliged to carry out these routines anyway. The good news is that you could sub-contract this mundane work to professionals. Businesses all over UK, Newcastle included, have been quick to set up cleaning services to fill this pent up demand. In addition, there has been an influx of labor from Eastern Europe and beyond in recent years, which allows these businesses to package the corresponding services at a highly competitive rate.

But not all cleaners are equals. It is important how you weed out the weak players from the strong players. Here are some questions worthy of consideration:

1.  Reliability and Flexibility

Does the provider enjoy a track record of being dependable? Is the company able to demonstrate its ability to take up a job and keep to its time commitment?
At the same time, how much are you valued as a customer? To what length the company is going to go in order to win your business? Is the provider easily agreeable to adjust to your busy schedule?

2. Well-trained Workers

You want to work with companies which boast of well trained workers in order to provide quality services.  With well-trained workers, there could be additional fringe benefits on top of quality results.  They tend to be more productive in nature and hence able to achieve more within shorter time. The end result is that you get more value for money.

3. Customer Service

There are a number of ways to measure the adequacy of customer service, for example some may look at cutting edge service, while other fancies services that tend to exceed expectation. Regardless on how it is measured, company which offer superior customer service is often able to tilt the balance to its favor.

4. Insurance

Keep in mind that no business can go on perpetually on the growth path incident free. At some point, things that are undesirable could happen. If a business is adequately protected by some insurance, it makes sure that there is a chance that a business could go on relatively unscathed.

5. Reputation

It could be a challenge for somebody who has not done business yet with a company to gauge how good or how bad it could be. In order to close the loop, one could do the followings: First, check its website on what values it offers and what the preferred customers are saying about them. Second, collect feedbacks on the web regarding the perception of generic consumers on those offerings. And lastly, talk directly to as much customers as possible to make a value judgment.

6. Cost

The cleaning cost obviously has a part to play on how we work out our monthly budget but it is important not to be tempted by low cost providers. After all, they will want to make up the reduction in cost and unfortunately most choose to do it by compromising on quality.

All in all, that great Newcastle Cleaning Company will appear on your radar as you diligently monitor the cleaning service offered to you and you can always switch provider when you its service is unreasonable.  Document and publish your experience so that the community is being kept abreast of really good service providers or otherwise.

Thursday 19 January 2012

Professional Cleaning Services in Newcastle


Clean homes ensure healthy living environment and clean offices are what to be expected from office workers. So regardless of you being a homeowner or a business owner, the onus is on you to keep your estate proper and neat.

Granted, you would expect every member in the household or every staff in the office to take care that the environment is organized and clean.  But there are certain things that professional cleaners can carry out more competently.  This is one reason behind the increasing popularity of professional cleaning companies in Newcastle.

But the market is crowded one, and you need to decide which one to bring your business to. Even before you consider factors such as quality, reliability, etc, it is prudent on you to distinguish the kind of business which may be relevant to you. Broadly speaking, the industry is split in the middle, dividing those businesses who service the corporate sector, and those who service the residential sector. So you need to be clear about this! 

Next is to sift through the array of services on offer. Take note that individual company has its own bundle of services and there is no universality across businesses. So make sure that the company you are dealing with has the right mix of services to make the cleaning job effective and efficient.

The great thing is that no amount or type of cleaning work is considered as too trivial for the professional cleaning companies. They always take care of the work diligently no matter what you hand down to them. From the most basics of stuff like dish washing to the most outlandish requests such as exterminating pests within the property (well, you may be surprised to read this but there has been a new set of entrepreneurs who go all the way in ensuring maximum customers’ satisfaction, in the name of market share!).

I hope the information presented above can go some way in convincing the merits of starting a business relationship with a professional cleaner, but you still need to decide which company cuts above the rest. Check their websites and ads placements in newspaper for an overall impression on what the businesses are all about. Check out the opinions of those who are anxious to recommend you certain providers and find out why some people detest their experience. After considering everything, you may now choose from the list you have created.

Whether you are a business owner or homeowners, there are tremendous amount of benefits to be gain through professional cleaning companies in Newcastle. For starter, just imagine the money you will save since you no longer need your own cleaning equipment. Then the best cleaning results are almost guaranteed as these professional cleaning businesses are filled with cleaning workers who have been sufficiently trained.


Tuesday 10 January 2012

The Deal about Professional Cleaning

Every proud homeowner wants to keep the household tidy and clean, but more and more would agree readily that it has been a thankless job as the hours labored away could have been spent on more interesting stuff.

The professional cleaners in Newcastle are here to solve your problem. You can expect them to carry out diligent work in your household as you work out your social calendar, or attempt that all important office assignment at home.

It is important to note that the market has expanded by leaps and bounds. While the many millions of households in UK represent a massive pool of business, one should not forget about the corporate sector. It is potentially much a lot bigger than the domestic households market and arguably a lot more lucrative as well. So start by doing a background check on your prospective vendor, is it someone who is associated with the kind of business or service you want to deal with?

Indeed, the above question provides the necessary guideline for you to consider the relevance of the required work. More than ever, we are bombarded with sophisticated techniques and state of art equipment. But do we really need them all? Ultimately the consideration should be about the level of fit between what they are capable of carrying out and what amount of cleaning you require.

In general, these cleaners assume responsibility on their customers’ behalf to look after the cleanliness of high rises, hospitals, schools, hotels and residences, and they are to maintain these premises in good condition for long term contract. The assortment of cleaning tasks could be endless, but the usual tasks performed are washing glass windows, shampooing the carpets, cleaning the floors, and removing trash. In recent years, there are also cleaners which incorporate non-traditional services like mowing lawns, painting and carpentry, just to name a few.

Still have difficulties deciding which cleaner to award your business to? Try the following suggestions. Start with a thorough background check. You can call on friends and contacts, check printed brochures, or go online forums to form your first opinion. Conclude your initial list of prospective vendors and get in touch with all of them to ask about their pricing structures and insurance policies. You will be rewarded with the most competent and cost effective cleaner through this exhaustive process.

You would not be disappointed when you engage the service from Newcastle cleaners. First and foremost, you will be assured of competent hands as these workers are appropriately trained for their craft. The cleaning work will be carried out diligently and in accordance to your requirement. The charge is decent as more migrant workers have come to our shore looking for work and this has a direct impact in driving cost down. But most importantly, you will have spare hours to spend on projects that have more significance in your life.

Thursday 29 December 2011

Tips on Selecting the Best Cleaning Company

In this age of instant gratification, it is convenient to assume that people will get sidetracked from household works, but more are recognizing that a clean environment is central to healthy living. If you find yourself short of time to ensure a tidy and clean household, perhaps it is time you turn to the businesses which provide cleaning services. There are many professionally run organizations in Newcastle and the cost is kept down in recent years as more cheap foreign labor makes it to our shore.

But how do you know that which cleaning company is worthy of your business? We provide a short list of criteria here:

Reliable and Flexible Provider


It is paramount that whoever you are going to do business with must gain your trust in delivering what was promised, and delivered it without hassle. In other words, are they dependable on the job you assign them?

Next is the issue of flexibility. Modern lifestyle is such that it may not be possible to draw out precise calendar at all times. Have they been accommodating to accede to your last minute change? Do they reject your ad-hoc job outright?

Well-trained Workforce

A good cleaning company has an army of appropriately trained cleaners to ensure quality work, no matter what time of the day and what day of the year. There is another inherent advantage to the paying customer as well. Not just consistently quality work, they also bring efficiency onto their work, thus getting more cleaning done in less time. You can spend significantly less with company which employs more skilled workforce.

Customer Service

All customers want to be treated fairly and reasonably. If customers feel that they are being treated less than decently (or worse still they feel like being short-changed) they are going to bring their business elsewhere.

Insurance

Insurance is much more than just the occasional convenience, but an absolute necessity for all sizes of businesses. Business insure itself for all sorts of unforeseen circumstances, e.g. personal injury, damage to property, breach of contract, bill unsettlement, etc...

Reputation

One often hears about the difficulty to rate a provider when there has not been any real business established. The truth is that there are other methods you can rely upon. Chiefly of which is to read the business pitch as displayed on the business website and observe the testimonials from satisfied customers. Next, try to canvass for ideas from the many forums and users from the web. And thirdly, talk to physical customers for verification.

Cost

Some cleaners try to attract consumers through steep discount. But in an age where profit maximizing is the norm in business, it is obvious something else have to give. Customers often find out, to their frustration, the thing business jigs with is the quality of its service.

It requires diligence on the consumers' part before they can identify the best Newcastle Cleaning Company. Make an effort to judge the performance of your provider and you know it is time to bring the business elsewhere if the service offered to you is patchy. As you go about your encounters, spare some time to document your findings and publish them on the web so that others can benefit from your experience.